Privacy Policy

At Rio Dental, we are committed to protecting the privacy and security of dental clinics, healthcare professionals, staff, and patients who use our dental clinic management software. This Privacy Policy explains how we collect, use, store, and protect information when using our platform.

1. Information We Collect

Our platform may collect business, operational, and patient-related information necessary to deliver clinic management services effectively. This includes:

2. How We Use Your Information

We use collected information to provide and improve our dental clinic management services, including appointment scheduling, patient record management, billing operations, clinic performance monitoring, and multi-branch administration.

3. Data Security

We implement commercially reasonable administrative, technical, and security measures to protect your data from unauthorized access, misuse, alteration, or disclosure. Access to clinic and patient data is restricted to authorized personnel only.

4. Patient & Clinic Confidentiality

We understand the importance of confidentiality in healthcare environments. Patient information stored within the software is treated with strict confidentiality and is used solely to support clinic operations and authorized medical workflows.

5. Third-Party Services

Certain platform features may integrate with third-party services such as notifications, hosting infrastructure, analytics, or communication tools. We work with trusted providers to ensure secure and reliable service delivery.

6. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain platform integrity. Clinics maintain ownership of their operational and patient data.

7. Your Rights

Clinics and authorized users may request access, correction, or deletion of account-related information, subject to applicable legal and operational requirements.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect platform improvements, regulatory requirements, or operational changes. Continued use of the software indicates acceptance of updated terms.

9. Contact Us

If you have questions regarding this Privacy Policy or your data, please contact our support team for assistance.

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